Frequently Asked Questions
  1. How do I use Matrix?
  2. Can I use Matrix on different PCs?
  3. Can I see the nodes which are being used in Matrix?
  4. Can I be an invisible or private member?
  5. Can I add users I like to a Buddy list?
  6. Can I chat in different web sites at once?
  7. What is this "timeout error" that I keep getting?
  8. I think Matrix is slow, or doesn't work.
  9. Guide to Toolbox and Smileys?


  1. How do I use Matrix?
    Start by creating an identity. You can click here to get started. Once you have created your identity you will be taken to a page where you will be presented with a link to add to your favorites. Add that link to your favorites (or you can right click here Plug me in! and add it to your favorites from here). All you now have to do is to go any web site from any browser window and once you reach that web site, click on the "Plug Me In" link from your favorites. That's it! In case you lose your favorites at any time you can right click here -> Plug me in! and add this to your favorites or click on the My Links button on the top.
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  2. Can I use Matrix on different PCs?
    Of course you can! All you have to do is visit www.matrixconnects.com and click on the button marked "My Link" on the top. You will be taken to the same page where you ended up when you created your id. Add the Plug Me In link to your favorites again and you are ready to be plugged in! Or as an alternative right click ->Plug me in! and select Add to Favorites (or add to bookmarks).
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  3. Can I see the nodes which are being used in Matrix?
    Yes you can! Go to Top Nodes page by clicking on the "Top Nodes" button at the top. There you will be able to see the most popular top 20 nodes within Matrix. By default all the nodes are visible at any time even if there is no one in those nodes at that moment. If you select the option "Fetch Only Active Nodes" you will be able to see only those nodes (if any) where there are people chatting at that moment. When you select the option to Fetch All Nodes, the currently active nodes(the nodes where people are talking at that time) have a value of ‘Y’ in the "Is Active Current" column on the page.
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  4. Can I be an invisible or private member?
    Matrix is all about getting connected. We do not believe in hiding. There is no option yet to be invisible.
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  5. Can I add users I like to a Buddy list?
    Coming soon! In the next version of Matrix you would be able to add people to your friend lists. Once they approve your request you can then find them no matter where they are in the Matrix as long as they are plugged in.
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  6. Can I chat in different web sites at once?
    Duh! But of course! Open up as many browsers as you like and navigate to any web site. Once at that web site simply click the Plug Me Inlink from your browser's favorites or bookmarks.
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  7. What is this "timeout error" that I keep getting?
    By default if you haven't posted a message in the node in the last 12 minutes Matrix assumes that you have left and removes you from the node. In case you want to log in into the same node again, simply hit F5 button on your keyboard!
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  8. I think Matrix is slow, or doesn't work.
    Normally this happens because the site you used to plug in into the Matrix is eating your browser's resources. The best way to check this is to post a message in the node and see how long does it take for the message to be displayed in the chat box. If the message doesn't come back in more than 10 seconds hit F5 once and when Matrix logs you in the node again, use the first button on the tool box. This button looks like the image here Open Site in a new browser window. This button would open your original site in a new browser and would expand the matrix controls on your current browser.
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  9. Guide to Toolbox buttons and smileys?
    Open Site in a new browser window This button would open your original site in a new browser and would expand the matrix controls on your current browser.

    Open Site in a new browser window This button opens up a guide to the smileys. To use a smiley, enter the text as is given against that smiley. For e.g. to send a message like this to the room: I can dance like this

    type:

    I can dance like this [ham] since [ham] is the code for this image.

    Log out This button plugs you out of Matrix and takes you back to the original site which you used to enter the Matrix.

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Hi!
I want to thank you for coming here and taking the time to try this out. Even though Matrix is in beta stage right now, please feel free to share this with your friends. I shall be launching Matrix on a much bigger scale once I have it absolutely stabilized. You can click here to copy paste the text which you can then send as an email.

Nikhil